AI Virtual assistant
AI Virtual assistant
AI Virtual assistant
COMPANY
COMPANY
COMPANY
LEENA AI
LEENA AI
LEENA AI
Timeline
Timeline
Timeline
6 MONTHS
6 MONTHS
6 MONTHS
ROLE
ROLE
ROLE
PRODUCT DESIGNER
PRODUCT DESIGNER
PRODUCT DESIGNER
STATUS
STATUS
STATUS
LAUNCHED - 2021
LAUNCHED - 2021
LAUNCHED - 2021
ABOUT
ABOUT
The team
The team
The team
SIDDHANT SHARMA
SIDDHANT SHARMA
PD
PD
Giridara madubalan
Giridara madubalan
PD
PD
OVERVIEW
OVERVIEW
What is Leena AI's Virtual Assistant?
What is Leena AI's Virtual Assistant?
What is Leena AI's Virtual Assistant?
Everything at your fingertips
Everything at your fingertips
Everything at your fingertips
Leena AI is an AI-powered virtual assistant that automates HR processes like employee queries, leave management, and onboarding. It integrates with HR systems, offering 24/7 self-service and analytics to improve efficiency and employee experience.
And it doesn't stop with just the above features. This virtual assistant can integrate with a host of tools such as Slack, Workday, Zoho and much more to bring organization specific functionalities right inside the assistant experience.
Leena AI is an AI-powered virtual assistant that automates HR processes like employee queries, leave management, and onboarding. It integrates with HR systems, offering 24/7 self-service and analytics to improve efficiency and employee experience.
And it doesn't stop with just the above features. This virtual assistant can integrate with a host of tools such as Slack, Workday, Zoho and much more to bring organization specific functionalities right inside the assistant experience.
HERE ARE SOME
HERE ARE SOME
Highlights of the experience
Highlights of the experience
Highlights of the experience
CHAT INTERFACE
CHAT INTERFACE
CHAT INTERFACE
AVAilability management
EMPLOYEE DIRECTORY and ORG CHART
EMPLOYEE DIRECTORY and ORG CHART
EMPLOYEE DIRECTORY and ORG CHART
POLICIES AND FAQS
POLICIES AND FAQS
POLICIES AND FAQS
RAiSING and tracking tickets
RAiSING and tracking tickets
RAiSING and tracking tickets
VIRTUAL ASSISTANT ON DESKTOP AND WEB
VIRTUAL ASSISTANT ON DESKTOP AND WEB
VIRTUAL ASSISTANT ON DESKTOP AND WEB
THE RECORD OF
A considerable impact
A considerable impact
Numbers don't lie
Numbers don't lie
Numbers don't lie
After Leena AI's Virtual Assistant was made available to businesses and large scale enterprises alike, it has made a significant impact on the workforce management landscape.
The following results demonstrate Leena AI's success in solving the pain points of so many users in these organizations and making their life easier.
After Leena AI's Virtual Assistant was made available to businesses and large scale enterprises alike, it has made a significant impact on the workforce management landscape.
The following results demonstrate Leena AI's success in solving the pain points of so many users in these organizations and making their life easier.
After Leena AI's Virtual Assistant was made available to businesses and large scale enterprises alike, it has made a significant impact on the workforce management landscape.
The following results demonstrate Leena AI's success in solving the pain points of so many users in these organizations and making their life easier.
How much we helped our clients:
How much we helped our clients:
How much we helped our clients:
30%
30%
30%
increase in employee productivity numbers on average across the board.
increase in employee productivity numbers on average across the board.
increase in employee productivity numbers on average across the board.
4.9
4.9
4.9
average rating for ticket resolution process by employees.
average rating for ticket resolution process by employees.
average rating for ticket resolution process by employees.
75%
75%
75%
reduction in ticket resolution time from 1 day to 6 hours.
reduction in ticket resolution time from 1 day to 6 hours.
reduction in ticket resolution time from 1 day to 6 hours.
41%
41%
41%
reduction in ticket resolution time on average.
reduction in ticket resolution time on average.
reduction in ticket resolution time on average.
30%
30%
30%
of queries raised by employees were resolved automatically.
of queries raised by employees were resolved automatically.
of queries raised by employees were resolved automatically.
45%
45%
45%
improvement in NPS score overall, confirmed by internal surveys.
improvement in NPS score overall, confirmed by internal surveys.
improvement in NPS score overall, confirmed by internal surveys.
80%
80%
80%
average reduction in "How-to" IT queries by employees.
average reduction in "How-to" IT queries by employees.
average reduction in "How-to" IT queries by employees.
96.6%
96.6%
96.6%
of sessions were deemed as helpful and provided correct answers.
of sessions were deemed as helpful and provided correct answers.
of sessions were deemed as helpful and provided correct answers.
99%
99%
99%
reduction in resolution time for common IT queries from 2 hours to 2 seconds.
reduction in resolution time for common IT queries from 2 hours to 2 seconds.
reduction in resolution time for common IT queries from 2 hours to 2 seconds.
And some testimonials of the successful execution:
And some testimonials of the successful execution:
And some testimonials of the successful execution:
Extremely helpful tool, and enhances our whole experience.
Leena Al's tool has helped enhance and upscale our existing ways of working, not just for the survey recipients but also for the recruiting team at Airbnb. The detailed dashboard and assistant has helped us get better and deeper insights, helping us improve stakeholder experience on specific parameters.
RISHIKA VERMA
Senior recruiting coordinator - AirBnB
Leena AI has helped us a lot in the Digital Transformation journey.
We have centralized all our HR services into Leena AI and made it a single point of contact. And have saved 40% of our time for approval and request. Also, the automation of fingerprint notification has made the employees more compliant. We are having a great experience with the Leena AI product, and the customer service.
Dat Luong
Digital Solution Manager - Coca Cola Vietnam
The experience with Leena AI has been remarkable and highly efficient.
Leena AI’s enterprise conversation solution is really good and has a simple user interface for the employees. It answers employees queries accurately and acts as a virtual HR assistant for our Allstars. We have built in a strong conversational AI with our existing policies, resulting in 30% of reduction in tickets as compared to the last year.
SIEW SIEW
Head of People Operations - AirAsia
Extremely helpful tool, and enhances our whole experience.
Leena Al's tool has helped enhance and upscale our existing ways of working, not just for the survey recipients but also for the recruiting team at Airbnb. The detailed dashboard and assistant has helped us get better and deeper insights, helping us improve stakeholder experience on specific parameters.
RISHIKA VERMA
Senior recruiting coordinator - AirBnB
Leena AI has helped us a lot in the Digital Transformation journey.
We have centralized all our HR services into Leena AI and made it a single point of contact. And have saved 40% of our time for approval and request. Also, the automation of fingerprint notification has made the employees more compliant. We are having a great experience with the Leena AI product, and the customer service.
Dat Luong
Digital Solution Manager - Coca Cola Vietnam
The experience with Leena AI has been remarkable and highly efficient.
Leena AI’s enterprise conversation solution is really good and has a simple user interface for the employees. It answers employees queries accurately and acts as a virtual HR assistant for our Allstars. We have built in a strong conversational AI with our existing policies, resulting in 30% of reduction in tickets as compared to the last year.
SIEW SIEW
Head of People Operations - AirAsia
Results bring resources
Results bring resources
Results bring resources
Due to the overwhelmingly positive response by clients, Leena AI secured a staggering funding amount in Series-B led by Bessemer in late 2021.
Due to the overwhelmingly positive response by clients, Leena AI secured a staggering funding amount in Series-B led by Bessemer in late 2021.
Due to the overwhelmingly positive response by clients, Leena AI secured a staggering funding amount in Series-B led by Bessemer in late 2021.
Here's what was made possible:
Here's what was made possible:
Here's what was made possible:
SERIES B funding
FUNDING ROUND
FUNDING ROUND
FUNDING ROUND
NEVER TOO LATE FOR
Planning ahead
Planning ahead
Planning ahead
Building for scale
Building for scale
Building for scale
As Leena AI's presence and depth grows within organizations, it should also adapt to catch up to their growing needs.
I worked with team members and PMs to plan out features which were to start developing right after and ahead in the roadmap.
As Leena AI's presence and depth grows within organizations, it should also adapt to catch up to their growing needs.
I worked with team members and PMs to plan out features which were to start developing right after and ahead in the roadmap.
As Leena AI's presence and depth grows within organizations, it should also adapt to catch up to their growing needs.
I worked with team members and PMs to plan out features which were to start developing right after and ahead in the roadmap.
Leena AI's roadmap of features:
Leena AI's roadmap of features:
Leena AI's roadmap of features:
NATIVE E-VERIFICATION MODULE
NATIVE E-VERIFICATION MODULE
NATIVE E-VERIFICATION MODULE
Background, employment and identity verification module built-in for organizations with frequent usage requirements.
Background, employment and identity verification module built-in for organizations with frequent usage requirements.
Background, employment and identity verification module built-in for organizations with frequent usage requirements.
In-HOUSE DATA MANAGEMENT SYSTEM
In-HOUSE DATA MANAGEMENT SYSTEM
In-HOUSE DATA MANAGEMENT SYSTEM
Convenient system to store data such as work policies, documents, and other entities for a local knowledge base.
Convenient system to store data such as work policies, documents, and other entities for a local knowledge base.
Convenient system to store data such as work policies, documents, and other entities for a local knowledge base.
AGENT LIVE CHAT
AGENT LIVE CHAT
A dedicated mode to connect users with live support in case of escalations instead of just relying on tickets.
A dedicated mode to connect users with live support in case of escalations instead of just relying on tickets.
A dedicated mode to connect users with live support in case of escalations instead of just relying on tickets.
WORKFLOW MANAGEMenT
WORKFLOW MANAGEMenT
WORKFLOW MANAGEMenT
An integration-powered tool that chains and automates processes within the virtual assistant environment.
An integration-powered tool that chains and automates processes within the virtual assistant environment.
An integration-powered tool that chains and automates processes within the virtual assistant environment.
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
FEEL LIKE REACHING OUT?
Let’s make your
Vision shine
Be it starting from scratch with just a plan or a well oiled roadmap of success.
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
FEEL LIKE REACHING OUT?
Let’s make your
Vision shine
Be it starting from scratch with just a plan or a well oiled roadmap of success.
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
+++
Let's Talk
FEEL LIKE REACHING OUT?
Let’s make your
Vision shine
Be it starting from scratch with just a plan or a well oiled roadmap of success.